Terms and Conditions

Welcome to BASICS! These Terms and Conditions outline the rules and guidelines for using our website, www.basicsbd.com. By accessing our site, you agree to comply with these terms. Please review them carefully.

1. General Terms
   By using our website, you confirm that you are at least 18 years old or supervised by a guardian. BASICS reserves the right to modify, suspend, or discontinue any part of the website at any time.

2. Product Information
   We strive to provide accurate product descriptions and pricing. However, BASICS reserves the right to correct any inaccuracies or omissions and to adjust prices without prior notice. Product availability may change.

3. Order Acceptance and Cancellation
   After placing an order, you’ll receive a confirmation email. This does not signify order acceptance, as BASICS may cancel or refuse orders due to stock limitations, pricing errors, or suspected fraud. Cancellations will be communicated via email or phone.

4. Pricing and Payment
   Prices on the website are in Bangladeshi Taka (BDT) and include taxes where applicable. Payment options include online payment methods or cash on delivery (COD), as specified on the website.

5. Delivery
   Estimated delivery times are provided at checkout. While we aim to deliver within these estimates, delays may occur. BASICS partners with reliable couriers for deliveries.

6. Return and Refund Policy Details about our return and refund process are available on the website. Please refer to this section to understand how to initiate a return or request a refund.

7. Intellectual Property
   All content on the BASICS website, including images, text, and logos, is protected by copyright. Unauthorized use, reproduction, or distribution is prohibited.

8. User Account
   If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activities under your account.

9. Prohibited Activities
   By using the site, you agree not to engage in unlawful actions, disrupt the website’s security, use bots, violate intellectual property rights, or post misleading content.

10. Limitation of Liability
    BASICS is not liable for any damages, including loss of profits, data, or goodwill, resulting from the use or inability to use the website, products, or services.

11. Governing Law
    These terms are governed by the laws of Bangladesh. Any disputes will be resolved per Bangladeshi law.

12. Changes to Terms and Conditions
    BASICS reserves the right to change these Terms and Conditions at any time, effective immediately upon posting on the website.

13. Contact Us
    For any questions or concerns regarding these Terms, please contact us at:

Phone: 01894-992777
Email: [email protected]